As we prepare to grow our services for dental customers, we are also growing our team by investing in strategic positions within the company.
Jennifer Mackay joined our senior team in January as our new General Manager. With a wealth of operational experience, and a genuine desire to build on Dolby’s reputation as a quality service provider.
Also new to Dolby are Jill McPhee (Service Admin Assistant) and Pamela McAleese (Sales Coordinator) who in their respective roles are dedicated to attending to customer queries coming into our office. Jill has a background in a fast paced customer care environment which is ideal for the dental marketplace. Pamela, from previous sales and coordination focused roles, already has an excellent ability to connect with practices and understand the commercial needs in our business to business relationships.
With our ongoing success in contract consolidation and to increase our level of support for our loyal customers we are also pleased to announce the successful recruitment of an additional field engineer.
In addition to our investment in people, we are developing Netsuite – the world’s leading integrated management software system, which enables us to do everything from business accounting and resource planning to customer relationship marketing. Jennifer supported the implementation of this system in her previous role at a global corporate business and is already making good progress in all aspects of Netsuite - the ultimate goal being to benefit both our customers and the service Dolby can offer.
TRY BEFORE YOU BUY
Our engineers have been blown away by how good the new W&H Lisa FAST autoclave is. This machine is a step ahead of the competition and we are so confident you’ll love it we are offering our dental customers the chance to try it out in their practices before committing to buy it. With a cycle time of just 14 minutes it is the fastest vacuum autoclave we know and it uses just half the water of its nearest competitor. Featuring a built-in water quality meter, reversible chamber for cassettes, auto fill and drain, touch screen and in-built data logger it is perfect for every size of practice.
If you are in the market for a new autoclave and would like a week’s trial to experience the benefits, please contact Pamela on 01786 460606 or Iain Pryde (Product Manager) on 07788 150900 to arrange your trial.
We have also negotiated a major price discount for the first few customers who try and then buy this autoclave. For a limited time we can supply it for just £3,995* (RRP £5,200*). That’s a saving of over 20% so it is well worth calling soon!
Typical lease purchase including full maintenance cover can be offered at only £147* per month over a 5 year period (subject to financial approval). Further discount is also available if trading in an existing unit of any model.
*Price excludes VAT.